Who We Are
TechWithAmr operates the website located at https://techwithamr.com and the related software services offered through the TechWithAmr platform.
TechWithAmr is a customer-facing SaaS platform designed for creators, brands, agencies, and businesses that want to connect social accounts, manage publishing workflows, and schedule or publish content through authorized integrations.
Information We Collect
We collect information you provide directly to us, information we receive from connected third-party services, and certain technical information generated when you use our website or platform.
- Account information, such as your name, email address, company name, login details, and account preferences.
- OAuth and connected account data received through TikTok Login Kit for Web, including identifiers, access tokens, refresh tokens, permissions granted, and basic profile information authorized by the user.
- Profile information made available by TikTok or other connected services, such as display name, username, avatar, and other basic user information you authorize us to access.
- Content upload and publication metadata related to the TikTok Content Posting API, such as captions, media references, scheduled publish settings, publication status, timestamps, and error or delivery logs.
- Support and communications data, including messages, requests, and records of customer service interactions.
- Technical data such as IP address, browser type, device information, referral URLs, cookies, analytics events, and server logs.
How We Use Information
- Authenticate users and manage account access.
- Connect, maintain, and manage linked TikTok and other third-party accounts.
- Enable content scheduling, workflow management, and authorized publishing actions.
- Provide customer support, respond to inquiries, and send operational communications.
- Monitor platform performance, troubleshoot issues, and improve the service.
- Protect the security and integrity of our website, users, and systems.
- Comply with legal obligations, enforce our terms, and resolve disputes.
TikTok and Other Third-Party Integrations
If you connect your TikTok account to TechWithAmr, we process the data needed to authenticate your account and provide the features you request, including content scheduling and publishing workflows.
Your use of TikTok through our platform is also subject to TikTok's own terms, policies, and platform rules. We are not responsible for the privacy or security practices of third-party services, and we encourage you to review their policies before connecting an account.
Cookies, Analytics, and Logs
We use cookies and similar technologies to keep the website functioning, understand usage patterns, remember preferences, and improve performance. We may also use analytics providers and hosting logs to measure traffic, diagnose issues, and detect abuse.
How We Share Information
We do not sell personal information. We may share information with service providers, hosting providers, analytics providers, customer support tools, security vendors, and connected integrations when needed to operate the service.
We may also disclose information when required by law, to protect rights and safety, to investigate fraud or abuse, or in connection with a business transaction such as a merger, acquisition, or asset sale.
Data Retention
We retain personal information for as long as reasonably necessary to provide the service, maintain connected account functionality, comply with legal obligations, resolve disputes, and enforce our agreements.
If you disconnect an integration or close your account, we may retain limited records, logs, backups, and transaction data for legitimate business, legal, and security purposes.
Your Rights and Choices
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also be able to object to certain processing or request data portability where applicable.
To make a privacy request or ask a question about your data, contact us at support@techwithamr.com. We may need to verify your identity before processing certain requests.
Security
We use reasonable administrative, technical, and organizational measures intended to protect information under our control. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are intended for businesses, creators, agencies, and other users who are legally permitted to use the platform. We do not knowingly collect personal information from children in violation of applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we do, we will post the updated version on this page and revise the last updated date above.
Contact
If you have questions about this Privacy Policy or our data practices, contact support@techwithamr.com.